Introducing Centris

Centris provides advanced contact center solutions and strategic business intelligence. Through our talented and skilled team of agents in Mexico, we help our partners increase customer retention, sales, and increase market share.

With more than 20 years’ experience, we specialize in quality bilingual calls, technical support, and helping companies expand into the ever-expanding Hispanic market. With our nearshore business model, Centris provides up to a 70% savings over U.S.-based call centers, all while improving quality. In addition to our bilingual support, we’re known for our accent-neutral support in English and a deep understanding of American culture.

Our services include customer support, inbound sales, marketing surveys, technical support, live chat, and business process outsourcing. While we support numerous industries, we have specialized experience in the insurance, healthcare and security space.

Why Centris?

OUR SERVICES


Customer Support

Inbound Sales

Marketing Surveys

Financial Services

Tech Support

Insurance Services

Live Chat

Business Process Outsourcing

LOOK WHAT OUR CLIENTS ARE SAYING

They are always polite and helpful… it’s a breath of fresh air.

I really feel like Centris cares about me, not just as a client, but as a person!

We constantly get customer compliments about our customer service agents. Thank you Centris!

Let Centris help you expand into the Hispanic Market and support your Hispanic customers!

Accent Neutral Bilingual Support

Our agents are fluent in both Spanish and English for clear communication in both languages.

Deep Understanding of American Culture

70% of our agents lived in the U.S. and bring a strong understanding of the culture including slang and other cultural references.

24/7/365 Support

We are available to assist your customers every hour of the day and every day of the year.

Flexible Staffing and Call Volumes

We can increase or decrease your seat count depending on seasonality and other factors.

Expert Recruiting and Low Turnover

We recruit and employ top-notch agents who love what they do. Our turnover rate is one of the lowest in our industry!

Convenient Location

Our centers are located close to the U.S. making it easy to work in a similar time zone and convenient for making quick trips to the contact centers.

PCI/Hitrust Certified/HIPAA Compliant

We meet the payment card industry and healthcare industry data security standards

Disaster Recovery Plan

With two locations, Centris has the diversity needed to keep operations open if the unexpected happens.

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Connect with us

Centris Information Services
119 W. Tyler St. , Suite 260
Longview, TX 75601
1-800-530-4897

kudos@centrisinfo.com 
©2017 centrisinfo.com

centris agent

Get a quote today and see how much we can save your company!

Let us take care of your valuable customers at up to 50%-70% less than our US-based competition. Looking for a partner for your call/contact/support center services? See if we can help!

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