Centris Agents Know how to Protect What's Important to Your Customers
There is nothing more important than the safety of our homes and families. We all want the peace of mind knowing that when we are away from home, or sleeping at night, our home and loved ones will be safe and secure. Perhaps no one understands this better than the Security Industry. This industry has seen much growth in recent years along with the services they provide. No longer is it just an alarm system, but today’s home security provides 24/7 monitoring. In an effort to provide the best round-the-clock protection for their customers, many Security companies have reached out to call centers to help field a variety of customer issues.
Centris Information Systems has worked extensively with Security companies providing initial customer support for the following:
- Gathering new customer information
- Appointment setting and management
- Order taking
- Answering customer questions regarding security options
- Billing solutions and payments
- Customer satisfaction surveys
- Email Support
With Centris, You'll Receive:
Let us take care of your valuable customers at up to 50%-70% less than our U.S.-based competition. Looking for a partner for your call/contact/support center services? See if we can help!