Reduce Claim Cycles with Effective Claim Intake and Fast Closure
Insurance Companies know the importance of processing a claim as quickly as possible as well as the importance of fulfilling their commitment to their customers in a time of need. The process can be helped significantly with an effective intake of First Notice of Loss. In other words, getting the initial, critical information from the customer regarding their accident in an important first step in the claim process.
At Centris, our agents are trained to take First Notice of Loss claims, helping to reduce the claim cycle for insurance companies. Our agents are also trained in identifying potentially fraudulent claims that can prolong and even hinder the process for legitimate claims. This provides extra protection for our insurance providers, enabling them to focus on the more pressing needs of their customers.
Our agents work to ensure your customers’ initial claim interaction is fast, smooth and efficient so that you will have all the needed information to settle your client’s claim as quickly as possible. When Insurance Companies outsource this initial step to Centris Information Systems, they see their customer satisfaction levels go up because the claim process moves much more quickly.
With Centris, You'll Receive:
Let us take care of your valuable customers at up to 50%-70% less than our U.S.-based competition. Looking for a partner for your call/contact/support center services? See if we can help!