As a HIPAA Compliant Outsourcer, Security and Information Privacy is a Top Priority

Healthcare Companies know that safe-guarding personal information is absolutely critical; especially when it comes to a person’s medical records. Over the past two decades, Healthcare Companies have enjoyed the benefits of outsourcing their customer service operations to third-party contact centers to handle a variety of calls and emails from their customers. This has required that contact centers, such as Centris, complete a rigorous certification program in order to become HIPAA compliant.

Centris Information Systems is a HIPAA compliant contact center that provides support for the Healthcare Industry. Centris’ security measures include:

  • Data Encryption that converts personal medical information into an indecipherable form protecting it from anyone accessing it who is not authorized to do so.
  • HIPAA compliant agents who have been trained in the HIPAA-compliance procedures that ensure the safe transmission of stored medical information.
  • Privacy and Security statements that are clearly explained to every patient who calls. These statements include how we intake, transfer or dispose of information and how our agents are not allowed to have outside technology when answering calls. We then provide information about our data encryption services.

With Centris, You'll Receive:

  • 24/7/365 Support: We are available to assist your customers every hour of the day and every day of the year
  • Accent Neutral Bilingual Support: Our agents are fluent in both Spanish and English for clear communication in both languages.
  • Deep Understanding of American Culture: 70% of our agents lived in the U.S. and bring a strong understanding of the culture including slang and other cultural references.
  • HIPAA and PCI Compliance: We understand the importance of safe-guarding personal health and financial information.

Contact Us

Let us take care of your valuable customers at up to 50%-70% less than our U.S.-based competition. Looking for a partner for your call/contact/support center services? See if we can help!

Connect with us

Centris Information Services
119 W. Tyler St. , Suite 260
Longview, TX 75601
1-800-530-4897

kudos@centrisinfo.com
©2017 centrisinfo.com

centris agent

Get a quote today and see how much we can save your company!

Let us take care of your valuable customers at up to 50%-70% less than our US-based competition. Looking for a partner for your call/contact/support center services? See if we can help!

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