Technology : Live Chat

The speed and simplicity of online shopping shouldn't be plagued by slow responses to shoppers’ questions.

Give your customers the help they immediately desire with Centris live chat. Choose the program that fits your customers’ needs – email, live customer service chat, or telephone support – and keep online shopping convenient and hassle-free.

Centris’ live chat support has been shown to reduce shopping cart abandonment, increase sales conversion, improve customer satisfaction, lower support costs, and help you keep up with the competition.

Centris has dedicated account teams that can grow as you grow - from supporting simple email and “off the shelf” chat software to more sophisticated interactive technologies. In addition, with Centris’ flexible technology architecture you can bring along your existing email, chat, and CRM platforms and easily integrate into Centris’ call center environment.