Technology : Click-and-Connect
Phone calls with the click of a mouse!
Click-and-Connect lets site visitors trigger a regular telephone call from virtually any Internet application. By simply clicking a button or link on a web page, email, newsletter, or other HTML document, users instantly connect by phone with a live Centris Information Services agent.
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| Jupiter Research has found that adding Web-initiated calling increases Online revenue by as much as 45%! |
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Centris’ Click-and-Connect web-initiated calling service provides convenience for your customers, reduces website abandonment, and turns site visits into sales.
- Improves lead generation: Phone leads are a proven way to generate sales.
- Increases online sales conversions: Research shows that when a shopper can interact with a live person, website abandonment decreases by 10-45% (source: Meta Group, 2000)
- Better customer service: Provides “content-aware” calling and greater customer convenience.
- Greater user satisfaction: Gracefully transitions and elevates the user experience from person-to-machine to person-to-person communication.
- Smarter Marketing decisions: Call tracking capability allows advertisers to quantify marketing efforts and reallocate media spend more effectively.
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