Consumer goods / Retail

Increase your customer service numbers: Our agents can take care of all your customer service calls. Our Automatic Call Distribution (ACD) will direct each call to the agent with the appropriate skills to handle it.

Don’t lose any customer: Providing high-quality customer service can help you handle complaints and keep your customers happy. Remember that it is at least two times more expensive to win a new customer than keeping one.

Order taking is one of our agents’ area of expertise. 99.9% typing accuracy makes us your best option for back office and similar activities.

Help your customers keep track of your order any time. We can access your data base and give the information to your customers anytime. Our automated services can also send a notification whenever each stage of the order is fulfilled.

Call us and we can find new ways of improving your customer service!

 

For sales or general information, contact Centris today at
1-800-530-4897
or send an e-mail to website@centrisinfo.com