About us

Call & Contact Center Services

Centris is a U.S. headquartered customer contact and call center offering bilingual (English & Spanish) call center, back-office, and support services with three nearshore locations. We’ve been helping our customers for more than 30 years!

  • Up to 45% of savings for our customers
  • 30+ years of experience
  • 3 nearshore locations
Services

Primary Services Provided

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Customer Support

Customer Support

Centris Information Services is a nearshore customer contact center focusing on bilingual call center and support services.

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Business Process Outsourcing

Business Process Outsourcing

Become more flexible by letting us take care of your internal business processes. We handle claims processing, customer service, tech support, web design, data entry, data management, and much more!

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Other services

Other services

In addition to BPO, Centris provides advanced contact center solutions and services such as quality assurance, tech support and marketing survey.

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Industries

We Work With:

Insurance

Insurance

If you are in an accident, filing a claim can be stressful. Our agents are trained to walk customers swiftly the process.

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Healthcare

Healthcare

With more people than ever using self-help medical services, having good support for your patients is more important than ever. Our services include Patient Advocacy, RCM, Soft Collections, and Scheduling.

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Retail

Retail

We help ecommerce and retail companies provide impeccable customer service to their valuable customers through voice, live chat, and emails.

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Centris Case Studies

Read our latest case studies and learn what it means to partner with Centris

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Healthcare Industry Case Study

Healthcare Industry Case Study

This Healthcare Technology and Services Firm needed Hispanic Market Support but got much more with Centris.

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Auto Insurance Industry Case Study

Auto Insurance Industry Case Study

This auto insurance company reduced customer service costs by 50% while improving the customer experience after outsourcing to Centris.

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Benefits from working with us

Why Nearshore?

Centris provides up to 45% savings over U.S.-based call centers … all without sacrificing quality. We’re as close to the U.S. as you can be without being in the United States.

Testimonies
Want to learn more about outsourcing your contact center operations?
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