Centris Information Services is a nearshore customer contact and call center focusing on bilingual call center and support services.

centris call center worker in training

WHO WE ARE

A customer contact center based in Longview, Tx, with major operations in Mexico. We’re focused on providing high quality bilingual call and technical support.

call center trainer teaching a class

WHAT WE DO

Centris works with your company to develop a custom contact solution. We help you reach the ever-expanding Hispanic market with bilingual capability for call and technical support. We also spend significant resources developing our leaders to continually improve our processes and your bottomline.

call center employee taking call

HOW WE HELP

Centris provides up to a 40% savings over U.S. based call centers … all without sacrificing quality. We’re as close to the U.S. as you can be without being in the United States.

Contact Center Services

Understanding your customers

We know your customers are important to you. At Centris, a lot of our agents have either lived in the United States or have been influenced by American culture. That’s something you can’t get from call centers in Asia. If your customers sense a cultural disconnect they’re more likely to have a unfavorable experience with your company. We aim to provide service comparable to U.S.-based call centers.

“Thank you so much! You are very nice and very professional!”
Miss Stockwell
“I really feel like they care about me as a person, and not just me as a client.”
Clay
“I’m very thankful you assisted me today. You are very kind and helpful.”
Mr. Scott

Have questions? Ask our experts.

call center group photo

Not sure how Centris can work for your? We work with almost any business size, and can complement the call center you already have. Fill out the form on the right and we’ll get in touch to explain more about how we can help your business.

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Employee Spotlight

Lupita Espinoza was born on June 20th, 1991 in Monterrey, Nuevo Leon. She graduated in December 2013 as a graphic designer from Universidad Autonoma de Nuevo Leon (UANL).

Lupita is dedicated to her work and has a lot of dreams and aspirations. She is fun, crazy, giggly, and a good friend. She loves sports (especially football), and is a big fan of the Green Bay Packers. She enjoys listening to music, and uses it as inspiration while designing.

She loves all colors and doesn’t have a favorite. Lupita produces fun and creative color combinations. She’s worked for Centris for five months and shows a great sense of responsibility and commitment to her work. She always gives her best and puts her creative mind into every website design she creates for our clients.

Lupita feels at home working at Centris. She says she’s not much of a people person but feels at home working at Centris. Put Lupita, and all of our wonderful Centris employees to work for you!

“THIS is what our site needs to look like! She really blows me away with her work!” – Kudos for Lupita’s work.

call center employee spotlight